This week, one of Romania’s most modern hotels, Capital Plaza in Bucharest, announced they have selected Epicor ERP’s Epicor for Hospitality as their global solution. The Hospitality suite offers a variety of industry-specific applications and tools, like property management and point of sale integrations, cash and sales reconciliation, procurement and SCM, and back office functions for finance.
Speaking to the quality of Epicor for Hospitality is the fact that Capital Plaza is a four-star hotel, and had investments totaling €7 million before its grand opening at the beginning of this month. The hotel has 95 rooms on five floors, a business center, meeting rooms, and several eateries. The hotel’s financial manager says Epicor was the obvious solution because it provided maximum protection for data and financial information.
Other hotels using Epicor for Hospitality include Hyatt and Le Meridien, and the platform is can be integrated with hotel specific functionality and a simple UI. In addition, all data reports within the system can be exported to Microsoft Excel for further manipulation.
New software implementation is a huge step for many software companies and it is not a step to be taken lightly. Inadequate preparation and incompatible systems can prove to have disastrous consequences which can be extremely costly for companies. ERP Software implementations is a complex process that should not be taken lightly. Without the proper preparation and research, significant problems can occur. Here are some notable examples of ERP Software implementations gone wrong.
Problems with ERP software can have drastic consequences, even with Fortune 500 companies. Hersheys Foods inability to properly use its supply chain software prevented critical deliveries from being made during the Halloween of 1999. This did not sit well with investors and Wall Street as the stock price fell dramatically on this bad news.
Implementation problems can also be costly for large companies. Although HP had done a lot of research into potential problems with its ERP Software rollout, they failed to account for a combination of their problems to all occur simultaneously. Servers were not able to keep up with the customer demand as a backlog of orders built up. The inability for HP to meet customer demands in a timely fashion hurt customer loyalty and may have cost them a number of customers. This resulted from a number of smaller problems associated with its software that eventually grew into larger problems that significantly hampered operations.
Miscommunication between customers and ERP Software providers can also be a source of larger problems. Waste Management, a garbage disposal giant, had an agreement with SAP to install its ERP Software. However, after months of inefficiency and a failure to implement the ERP system, Waste Management filed a lawsuit against SAP for a flawed system that resulted in a failed implementation. Accusations were thrown around and money was wasted on costly legal fees resulting in wasteful spending and wasted time for both companies.
ERP Software is a critical component of many businesses. Although some may underestimate the importance and significance of ERP software, the examples shown above display the problems that can arise from simple problems within your business software. For even more stories on catastrophic ERP failures, read the article found here.
Although companies try to plan for any potential problems, there are many things which can prevent things from going as planned. All the planning and preparation in the world can’t prevent unexpected issues from arising when dealing with new issues such as new software implementations. It is impossible to account for hidden problems that are bound to pop up.
ERP Software implementations will run into some problems. ERP systems are complex tools which aim to simplify all aspects of a company’s processes which will make software implementations a difficult process to control. The complexity of these implementations are bound to cause some issues which can’t be resolved. Companies need to understand that even the best plans don’t necessarily account for all possible issues and must exert patience to give ERP implementations a chance to work.
Many times a company may become too easily discouraged by these implementation problems. This can hamper the implementation even further as companies begin to disagree with software providers and stop working together towards a complete software implementation. Companies must be prepared for the major changes that often come with a major software implementation.
Here are some tips to help companies prepare fully for a new ERP software implementation. Customers can assess their needs and check out providers to see how they meet their needs. Research and preparation beforehand can save a lot of trouble later on. Vendors can also contribute to making implementations a pleasant process by designing products to be modular and easily implemented in steps.
ERP implementations are a very complex and important process. Taking the necessary steps beforehand can make the process much easier and enjoyable. For more information, read this article here.
Implementation and installation of a completely new business software system can be a hassle for many large companies. But, with the improvement in business software in recent years, deploying new business software such as ERP software can be done in as little as one month. In being able to provide easily scalable business software products as well as cost effective solutions, ERP providers have been able to tap into the SMB markets and satisfy their needs for more functional business software.
With the rapid improvements in deploying and setting up new business software, ERP software implementations have also experienced a quicker turnaround time. With increased complexity and more functionality, it would be expected that ERP software would now require more time and effort to effectively implement. However, the creativity and innovation of ERP providers has allowed ERP implementations to take place rather quickly and seamlessly.
To read more about this article, you can read the full article found here.
ERP Industry leaders are planning a live webinar which should provide information and insight for businesses that are interested in replacing or upgrading their current business software. This webinar should be very informative for companies interested in updating outdated business software. A number of companies with years of experience in ERP Software Solutions will provide their perspective on choosing and deploying the right ERP Software Solution.
Watch the webinar to learn more about:
- What ERP Software is
- Who can benefit from ERP Software
- How to select the right ERP Software for your company needs
.. and more!!
To read more about the webinar and its anticipated air date, read the article found here.
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