Green ERP with ClickSoftware
ERP solutions have been called many things: time-savers, money-savers…
Thanks to ClickSoftware, ERP solutions can also be called ‘green’.
ClickSoftware is a provider of automated workforce management, ERP and business solutions. ClickSoftware has on demand and on premise deployment options for their customers, as well as solutions for businesses of any-size.
ClickSoftware Technologies recently announced that they have been recognized by Sapphire Now as an ERP Executive in the category of Best Green Initiative.
“It’s an honor for us to be recognized by ERP Executive magazine for our contribution to the environment,” said VP at ClickSoftware, Simon Morris. “Service organizations are under increasing pressure to adopt environmentally friendly strategies and they are recognizing that automated workforce management and optimization technology can help them significantly reduce their carbon emissions. At the same time, this technology enables them to boost employee productivity, improve customer responsiveness and increase revenues from operating more efficiently.”
The Best Green Initiative award was meant to “recognize innovation that enables organizations to directly reduce environmental impact and improve efficiency”.
ClickSoftware’s ERP and automated workforce technology helps businesses reduce their carbon footprint. The Green ERP solution optimizes fuel efficiency, by mapping out efficient routes for field technicians. ClickSoftware also transforms fuel cost management into travel management by making sure the right employees are doing the right things at the right time. The Green ERP solution also helps companies dole out tasks efficiently to mobile workers, which would reduce travel by as much as 20%.
The business of automating processes is already ‘green’, but ClickSoftware can help optimize your businesses ‘green’ quotient. ClickSoftware is the proud owner of the greener grass on the other side of the ERP fence.
No commentsSAP Shows Us How to Go Green with Workforce Management
During the German portion of their SAPPHIRE conference, SAP has been doling out service awards. One of the software companies happy to make the cut is ClickSoftware Technologies, a workforce management and service optimization solutions provider that was given an ERP Executive Best of SAPPHIRE NOW Award.
Specifically, ClickSoftware was recognized in the Best Green Initiatives category. The company’s automated workforce management and optimization solutions are resold by SAP as SAP Workforce Scheduling & Optimization, and can help organizations reduce their carbon footprint by optimizing field technicians’ routes to maximize carbon efficiency. To a greater extent, overall fuel efficiency stems from transforming fuel cost management into overall travel management, and making sure that people with the right skills are performing the right tasks at the right time.
According to ClickSoftware, efficient task assignment can reduce travel by 20%, and that means decreasing carbon emissions by many thousands per year, which is impressive. Many software pundits have posited that sustainability issues will soon be shaping ERP platforms and how people choose them, so it’s a smart move on SAP’s part to go green. Also, it’s exciting to see exactly which platforms can help companies further their green initiatives—few would suspect that workforce management can significantly reduce carbon emissions, and SAP shows us that it can be a valuable tool to that end.
No commentsCould Mobility Suites Help ERP Move toward The Future?
ClickSoftware is positioned as a service optimization provider rather than an ERP company, but their latest innovation could foreshadow some progressive improvements in the ERP market. The company recently released a standalone mobility suite that aims to close the gap between the back offices and the employees in the field.
ClickSoftware has offered mobile capabilities in their ServiceOptimizatoin Suite for a couple years, but the company decided to offer the detached mobile suite due to the heightened interest in mobility they saw among their customers. Mobility Suite will connect the back-office with the field representatives through mobile workflows, optimized routing, real-time inventory data, time and attendance recording, and more. Interestingly, ClickSoftware noted that while many people prefer to get mobile platforms from a vendor they’re using for CRM, they found plenty of people looking elsewhere for those capabilities, and their seizing the opportunity to land and expand.
William McNeill of AMR Research (who evidently partnered with ClickSoftware on the development of Mobility Suite) told CRM Magazine that the product is about “getting to where technicians are, what they’re doing, the parts they’re using,” and ultimately helping them make the best decisions efficiently. Mobility Suite also offers a jumpstart on billing processes that might previously have taken weeks to fulfill. McNeill states that this expedited turnaround with curry favor with customers who’ll be able to explain billing to their CFOs within a number of days.
Ultimately, ClickSoftware’s Mobility Suite isn’t entirely a standalone product, because it does rely on information from desktop databases, but it’s a smart offering and it bodes well for the ERP market, which has been stuck in the on-premise past. It’ll be interesting to see if their offering a mobile component does in fact increase business.
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